Covid-19

We have implemented a number of changes to help ensure the safety of our customers and our staff.

We have implemented the following steps and undertaken a full risk assessment:

• We have reduced the number of tables in operation to ensure social distancing.
• No tables will be available on a walk-in basis. A reservation must always be made in advance using our online reservation system (williamsfoodhall.co.uk/restaurant)
• Guests must wait outside to be allocated their table and should not enter the building until advised to.
• Please note that a maximum of two households or support bubbles can share a table. Outside, a maximum of 6 from any number of households.
• Hand sanitising stations have been set up on all entry points to the building
• Doors will be wedged open, where appropriate, to reduce touch points
• Frequent cleaning of objects and surfaces that are touched regularly by staff including counters, tills, light switches etc.
• Thorough cleaning of tables and chairs between customers with a spray cleaner that has been proven to kill Covid-19 within 30 seconds of contact
• Covid-19 handwashing posters on display by all hand-washing stations including customer toilets
• Reminding customers who are accompanied by children, that they are responsible for supervising them at all times and should follow social distancing guidelines.
• Minimising contact by not pre laying tables. We will provide cutlery and disposable condiments only when food is served.
• Encouraging contactless payments where possible and wiping down card machines after each use
• Our toilets are open but we ask that only one person at a time use them. There will be system in place where customers are asked to use the hand sanitiser and then move a slider to the engaged position before being permitted up the stairs to use the toilets.
• More regular and thorough cleaning of toilets, door handles, taps etc
• Menus will be disposed of after each customer
• All team members trained in the correct hand-washing and frequency
• All front of house team members to wear face masks and disposable gloves which are changed frequently
• We are allocating team ‘zones’ to reduce as much contact as possible between staff
• Reduction in the number of staff to reduce interaction
• Minimising contact between front of house workers and customers at points of service where appropriate.
• It is very unlikely that you can catch coronavirus from food but we have put appropriate measures in the kitchen to reduce any risks during food preparation.
• We will ventilate the indoor areas as much as possible to ensure a through flow of fresh air.
• All employees subject to a daily wellness check. Anyone displaying symptoms of Covid-19 will be excluded from the workplace.
• A full Covid-19 risk assessment has been completed in line with government guidance. Please ask us if you would like to be emailed a copy.